Refund policy
Smartwatch Hub
Return Period We accept returns within 30 days of the delivery date. Items must be unused, in original condition, and in original packaging.
Refund Eligibility To be eligible for a refund, your item must be:
- Unused and in the same condition as received
- In the original packaging
- Accompanied by proof of purchase
Non-Returnable Items
- Items damaged due to misuse or negligence
- Items returned after 30 days of delivery
Damaged or Defective Products If you received a damaged or defective item, please contact us within 7 days of delivery at returns@harrystechzone.com with photos of the damage. We will arrange a replacement or full refund at no cost to you.
Exchange Policy We offer exchanges for defective or incorrect items. To request an exchange, contact returns@harrystechzone.com within 30 days of delivery.
How to Initiate a Return
- Email returns@harrystechzone.com with your order number and reason for return
- We will provide return instructions within 1–2 business days
- Ship the item back using a trackable shipping method
- Once received and inspected, your refund will be processed
Refund Processing Once your return is received and inspected, we will notify you by email. Approved refunds are processed within 5–10 business days and credited to your original payment method.
Return Shipping Costs
- Defective/incorrect items: We cover return shipping
- Change of mind returns: Customer is responsible for return shipping costs
Contact Returns & Refunds: returns@harrystechzone.com | +1 256 335 2113 Smartwatch Hub| 3410 Chisholm Rd, Apt 1210H, Florence, AL 35630
Smartwatch Hub